A study on customer perceptions of Interactive Voice Response (IVR) systems found that 83% of customers feel these self-service systems provide little benefit to the …
Subscribe News
Improving Conversational Voice and AI Systems
January 8th, 2024
I like my Amazon Echo Show. I have it in the kitchen. I talk to it and it magically shows me visual information in …
Radish Offers Free ChoiceView Lite for Amazon Connect
October 17th, 2023
Radish Systems introduces the new release of ChoiceView for Amazon Connect, which brings visual omnichannel capabilities to Amazon contact centers. ChoiceView is used by businesses …
National 211 Day
February 17th, 2023
February 11th is National 211 Day. This day is set aside to celebrate 211 call center teams and their work connecting their communities to thousands …
Categories
- 'Ease the Pain' (32)
- All Blog Posts (205)
- Featured News (125)
- Social Investing (2)
- Alliance Partners (15)
- app developers (7)
- Avaya users group (3)
- Award winner (24)
- Business success strategies (43)
- Case Study (19)
- Chat (1)
- ChoiceView Agent 2.0 (4)
- Community Service (6)
- CTO (1)
- customer engagement (18)
- customer self-service IVR (19)
- Develop relatoins (5)
- Diary of a Tech Start-up (24)
- Dr. Richard Davis (1)
- Dustomer engagement (2)
- Ease IVR pain (38)
- Events (11)
- free SDK (6)
- Funding Ventures (9)
- healthcare solutions (45)
- improve mobile customer experience (44)
- Leadership (8)
- Media Center (90)
- Press Releases (57)
- Radish in the News (35)
- mobile commerce (10)
- Mobile communications technology (36)
- mobile ticketing (2)
- mobile visuals with voice (30)
- News (34)
- Outstanding Women in Business (2)
- Social Impact Investing (3)
- True Visual IVR (10)
- Visual IVR (56)
- IVVR (21)
- Visual Live Agent (7)
- visuals for mobile callers (41)
- voice with visuals (62)
- WebRTC (3)
- Winners for ChoiceView ideas (7)
- women entrepreneurs (1)
- Women in Technology (11)
- Work and Life Balance (6)
Archives
- January 2024
- October 2023
- February 2023
- November 2022
- September 2022
- April 2022
- February 2022
- October 2021
- April 2021
- October 2020
- May 2020
- January 2020
- October 2019
- September 2019
- June 2019
- March 2019
- February 2019
- January 2019
- December 2018
- November 2018
- October 2018
- August 2018
- July 2018
- May 2018
- April 2018
- March 2018
- February 2018
- January 2018
- December 2017
- November 2017
- October 2017
- September 2017
- August 2017
- June 2017
- April 2017
- March 2017
- February 2017
- January 2017
- December 2016
- November 2016
- October 2016
- September 2016
- August 2016
- July 2016
- June 2016
- May 2016
- April 2016
- March 2016
- February 2016
- January 2016
- December 2015
- November 2015
- October 2015
- September 2015
- August 2015
- July 2015
- June 2015
- May 2015
- April 2015
- March 2015
- January 2015
- December 2014
- November 2014
- September 2014
- August 2014
- July 2014
- April 2014
- February 2014
- January 2014
- December 2013
- November 2013
- October 2013
- September 2013
- August 2013
- June 2013
- April 2013
- March 2013
- February 2013
- January 2013
- December 2012
- November 2012
- September 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
- December 2011
- November 2011
- October 2011
- September 2011
- August 2011
- July 2011
- June 2011
- May 2011
- April 2011
- March 2011
- February 2011
- January 2011
- December 2010
- November 2010
- October 2010
- September 2010
- August 2010
- July 2010
- June 2010