Category Archives: Ease IVR pain

From Candlestick Phones to Phonebots!

Most of us never used a candlestick phone, but nowdays use phonebots more than we know. So, what’s a phonebot, anyhow? It’s a software robot that …

Try Visuals with Amazon Connect!

Radish seeks customers for a controlled introduction of ChoiceView on Amazon Connect. Please help us evaluate how adding visuals can improve ordinary phone communications! Studies …

Radish’s ChoiceView named Best Healthcare IVR

Radish Systems is pleased to announce that its ChoiceView® platform has been awarded the Best 2018 Healthcare IVR Technology by the Global Health & Pharma …

Radish Helps Foothills United Way Help Those in Need

Radish is happy to improve Foothills United Way communications through our ChoiceView Visual IVR. After hours and whenever they can not answer the phone live, …

NEWSLETTER: Case Study using ChoiceView Visual IVR for United Way 2-1-1 calls

Find me shelter! People expect a good Customer Experience (CX). Help is here with the ChoiceView Visual IVR. More and more organizations are easing the …