Monthly Archives: Excerpts from September 2012

Patrick Stewart Pained by Cable Company — Could Visual IVR Help?

Did you hear about the media coverage the cable companies have been getting for poor customer service? Here is the Tweet of Patrick Stewart ‏@SirPatStew All …

Visual IVR

Here’s how to ease the pain of dreaded interactive voice response (#IVR) systems. See what the @pulse2dotcom blog has to say about it.