Radish Strategic Alliances
Join us as an Alliance or Development Partner
See more information below about becoming an Alliance or Development Partner. Contact Radish to join us in these ways:
- Solution Provider or Value-Added Reseller (VAR) that integrates ChoiceView Live Agent and ChoiceView Visual IVR into enterprise solutions.
- Interactive Voice Response (IVR) Developer that adds ChoiceView functionality in IVRs. See development tools.
- Contact Center that uses ChoiceView Live Agent and ChoiceView Visual IVR to add visuals to its customer transactions.
- Original Equipment Manufacturer who combines ChoiceView into prepackaged product offerings.
- Referral Agent that introduces prospects to Radish ChoiceView.
Current Alliance Partners
We appreciate our current Strategic Alliance Partners who have added the ChoiceView visual dimension to their solutions, sales, and services. They include value-added resellers (VARs), development partners, contact centers, and referral agents.
AWS / Amazon Connect https://aws.amazon.com/connect/
Amazon Connect is a self-service, cloud-based contact center service that makes it easy for any business to deliver better customer service at lower cost. Amazon Connect is based on the same contact center technology used by Amazon customer service associates around the world to power millions of customer conversations.
ChoiceView is now integrated in Amazon Connect. It turns Amazon Connect into a multimedia platform where callers can interact with visual live agents and visually enhanced virtual agents such as IVR systems and phonebots. Learn more. See ChoiceView in action.
Oracle Corporation http://www.oracle.com
500 Oracle Parkway
Redwood Shores, CA 94065
With more than 420,000 customers and deployments in more than 145 countries, Oracle offers a comprehensive and fully integrated stack of cloud applications, platform services, and engineered systems. Radish ChoiceView adds a new telecommunications dimension to Oracle Service Cloud and improves calls to businesses by adding a visual element. "Press 1 for sales" becomes "Please tap your menu selection" and calls with contact center representatives become efficient 'voice with visuals' sessions. ChoiceView is compatible with the existing phone infrastructure and is deployed as an "add-in" to Oracle Service Cloud.
Montuno Software http://www.montunosoftware.com
20 Birch St
Needham MA, 02494
Montuno Software is dedicated to empowering patients to manage their own medication adherence and improve their health through the use of mobile technology. Montuno Software provides medication adherence solutions for smartphones and tablets that help patients track and adhere to the most complex medication regimen while aggregating adherence intelligence for care providers and researchers. Mobile adherence technology has the power to improve patient health and reduce healthcare cost, while facilitating communications.
75 West Towne Ridge Parkway
Sandy, UT 84070
ChoiceView offerings: https://ecosystem.incontact.com/home
inContact (NASDAQ: SAAS) is the cloud contact center software leader, with the most complete, easiest and most reliable solution to help organizations achieve their customer experience goals. inContact continuously innovates in the cloud and is the only provider to offer a complete solution that includes the customer interaction cloud, an expert service model and the broadest partner ecosystem. Recognized as a market leader by Gartner, IDC, Frost & Sullivan, Ovum and DMG, inContact supports over 6 billion interactions per year for enterprise, midmarket, government organizations and business process outsourcers (BPOs) who operate in multiple divisions, locations and global regions. To learn more, visit www.incontact.com. Twitter: @inContact
IVR Technology Group http://www.ivrtechgroup.com
2350 N Forest Rd. Suite #35B
Getzville, NY 14068
IVR Technology Group is a leading provider of highly-secure voice and text applications. With a heavy emphasis on compliance-driven industries, the team has built over 2500 solutions for a variety of clients and is proud to be HIPAA and PCI Compliant Level 1. Aside from all solutions being built in a platinum-grade security environment, the company offers a flexible range of services from self-service to white-glove account handling. The team is led by industry experts who strive to create the ultimate customer experience by adhering to a set of core values. Data security, compliance, and customer experience are the core of IVR Technology Group.
GM Voices http://www.gmvoices.com
6515 Shiloh Road, Third Floor
Alpharetta, GA 30005
GM Voices is the worldwide leader in professionally-recorded voice prompts, language localization, persona development and Voice Branding solutions for IVR, telephony, and contact center applications. Offering full-service translation and voice recording in more than 100 languages and dialects, GM Voices helps companies establish a friendly, natural sound that increases self-service, reduces errors, and accelerates the ROI of their speech technology investment.
645 Harrison St.
San Francisco, CA 94107
Twilio powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. They take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent & complex communications systems. As your app’s usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans. Twilio empowers developers to build powerful communication.
SPLICE Software http://www.splicesoftware.com
220-6125 11 Street S.E.
Calgary, Alberta T2H 2L6
SPLICE Software is the global leader in providing human voice messaging and interactive voice solutions across virtually any industry group that communicates regularly with its customer base. SPLICE voice solutions are ideal communication tools where customer attention, trust and listenership are required.
Qualcomm Life http://www.qualcommlife.com
5775 Morehouse Drive
San Diego, CA 92121
Qualcomm Life is defining and connecting the wireless health network to improve lives and advance the capabilities of medical devices. Qualcomm Life is focused on device connectivity and data management and empowers medical device manufacturers to deliver wireless health quickly and easily to those who need it.
990 S. Broadway Suite 400
Denver, CO 80209
GTRI is a Consulting Solutions Integrator with a broad range of information technology expertise serving enterprise, federal and state government, healthcare, educational, and other markets nationwide. GTRI's core practice areas of expertise include Physical Infrastructure, Integrated Solutions, and Network Monitoring & Management.
E*PRO Technologies, LLC http://www.epro-tech.com
1000 Route 9 North, Suite 303
Woodbridge, NJ 07095
Corp: 732 283 0801
E*Pro is a world class IT solution provider that offers technology solutions and managed services across customer contact , healthcare, banking, and finance industries. Offices in Omaha, NE; India; and Singapore.
Firstline Voice & Digital Networks http://www.firstline.net
1700 Westlake Ave. North, Suite 700
Seattle, WA 98109
Firstline fuses extensive and diverse expertise in the technology industry for one source for technology solutions that help drive business success. Firstline sells Customer Premise Equipment (CPE), primarily Mitel.
KS Technologies http://www.kstechnologies.com
7212 Forestgate Drive
Colorado Springs, CO 80908
A certified software application and hardware accessory developer focused on solutions for mobile technologies and iOS (Apple). Uses ChoiceView SDK to integrate ChoiceView into enterprise mobile apps and mobile websites.
Mobile Ticket App, LLC http://www.mobileticketapp.com
Phone: 888-206-6374, ext. 1
6795 East Tennessee Avenue
Denver, CO 80224
Mobile Ticket App has integrated Radish ChoiceView technology for its "Show Me" mobile app capability. MTA helps ticket brokers and the secondary ticket industry sell more tickets to events throughout the United States and Canada through iPhone Ticket Apps, Android Ticket Apps, and a Mobile Ticket Website which supports almost all smartphones including Blackberry and Microsoft Windows mobile devices. Ticket Brokers can start selling more inventory today with ecommerce and m-commerce sales on mobile devices.
Presidio Networked Solutions, Inc. http://www.presidio.com
7601 Ora Glen Drive Suite 100
Greenbelt, MD 20770
Offers innovative technology solutions focused on Healthcare and Education data center virtualization, collaboration, security, mobility, contact centers, and network infrastructure. Presidio is a top-tier Cisco reseller and one of the top three Cisco Healthcare industry resellers.
SPS Strategic Products and Services, LLC http://www.spscom.com
300 Littleton Road, Suite 200
Parsippany, NJ 07054
As a global system integrator, SPS designs and implements technology solutions to help customers become more efficient and competitive in their markets. An Avaya platinum reseller with a focus on Healthcare.
1335 Gateway Drive
Melbourne, FL 32901
Synergon is a ChoiceView-enabled around-the-clock outsourced contact center and help desk. It specializes in offering equipment manufacturers, software developers, and facility end-users a cost-effective global support presence.
Verdetech LLC http://www.verdetechllc.com
Verdetech LLC is a content management solutions provider, specializing in providing customers with solutions that will further automate their day-to-day content needs so they can concentrate on core business rather than managing content and documents.
Join Radish as a Reseller or Referral Agent
Provide your clients with “Now I see what you’re talking about!” moments by becoming a Radish ChoiceView value-added reseller (VAR) or referral agent.
Offer ChoiceView enterprise technology and services to add next-generation “voice with visuals” to your clients who communicate with mobile callers, especially those that support mobile commerce, or offer customer, technical, and patient support.
Propose ChoiceView Visual IVR to clients with interactive voice response (IVR) systems to “ease the pain” of voice-only calls with long, frustrating menus.
Apply now to join our VAR and referral programs. Start generating revenue by selling ChoiceView today! Great commissions – fast payments!
Become a Development Partner
Learn more about the ChoiceView SDK and REST API, which are transforming industry applications.
Get more information on our SDK.
Get more information on our REST API.
Participate in a ChoiceView Pilot
Please contact us or call Radish at 720-440-7560 to learn more about participating in a pilot program.