Monthly Archives: Excerpts from August 2016

How to Improve E-commerce?

E-retailers are booming.  More and more buyers are going online.  Yet there are opportunities to improve the customer experience while increasing the shopping cart size …

Telehealth services on the rise, says National Business Group

According to National Business Group on Health, “Telehealth services on the rise: Nine in 10 employers (90%) will make telehealth services available to employees in …

Use Case: Increase Self-Service with Visual Communications

Learn how a caller who reaches a ChoiceView Visual IVR or Virtual Assistant can self-service.  See the latest newsletter.