Category Archives: Business success strategies

Don’t Scare Customers! Do they avoid calling your IVR?

Scary to think customers don’t call because the IVR is so annoying. How many customers avoid calling to refill medications, fix a technical issue, order …

Posted on October 23, 2017 by idahalasz - Leave a comment

Info Tech Key to Transform Healthcare

Colorado healthcare leaders believe that legislative support is needed to improve information technology. Emerging telehealth technologies will improve healthcare quality, lower costs, and increase productivity. …

Posted on October 18, 2017 by idahalasz - Leave a comment

Boo! Does Your IVR Scare Customers?

Do your metrics show too many hang-ups when callers hear your automated greeting? Companies seek remedies to increase completed calls and better customer experiences when …

Posted on October 13, 2017 by idahalasz - Leave a comment

Radish News: Agent 3 … a Spy Novel? Nope, it’s a new ChoiceView solution!

Check out @RadishSystems news on @ChoiceView browser agent, new VP of Global Sales, and @VoIP_Info article

Posted on September 22, 2017 by Theresa Szczurek - Leave a comment

CASE STUDY: Clinica Tepeyac uses ChoiceView for Health Coaching

Radish Systems published the case study showing how its ChoiceView Visual Live Assistance capability is used at Clínica Tepeyac to help remote diabetic patients have …

Posted on March 6, 2017 by Theresa Szczurek - Leave a comment