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NOW Two-Way Visuals with Voice!

We’re delighted to announce that our ChoiceView 2.0’s new SendView features allow domestic/international callers to both send photos / videos and see any visuals – …

Posted on June 21, 2012 by idahalasz - 2 Comments

Shave Seconds to Save Millions in Contact Centers

Our enterprise prospects tell us that every second they shave off the average call handling time saves them $1M per year in contact center costs.  …

Posted on April 11, 2012 by idahalasz - Leave a comment

Radish ChoiceView ‘Pops’ with Enhanced Agent 2.0 “Voice with Visuals” Mobile Technology

Customer suggestions drive new version of ChoiceView Agent with automatic screen pops, encryption, and local history saving. Contact center agents or representatives (reps) now find …

Posted on March 22, 2012 by idahalasz - 1 Comment

Should Radish ChoiceView™ ‘Visuals with Voice’ Concern IVR Vendors?

At #ITEXPO East this week in Miami, CEO Theresa Szczurek’s presentation of the @RadishSystems ChoiceView capability to simultaneously talk and share visual information on existing …

Posted on February 3, 2012 by idahalasz - 1 Comment

Congrats to Scosche for Best of Show at CES

We’d like to add our congrats to Scosche, one of our customers, who just won one of the coveted Best of Show awards at the …

Posted on January 13, 2012 by idahalasz - Leave a comment