Customer suggestions drive new version of ChoiceView Agent with automatic screen pops, encryption, and local history saving. Contact center agents or representatives (reps) now find it even easier and more secure to send visual content, such as photos, diagrams, documents, or video snippets, while talking / texting with ChoiceView-enabled mobile callers. The award-winning ChoiceView platform allows mobile device users to simultaneously see, hear, and send information using ANY network, ANY phone. (more at https://radishsystems.wpengine.com/media-center/media-releases/ or http://www.prweb.com/releases/2012/3/prweb9316486.htm)
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