Category Archives: visuals for mobile callers

Boo! Does Your IVR Scare Customers?

Do your metrics show too many hang-ups when callers hear your automated greeting? Companies seek remedies to increase completed calls and better customer experiences when …

Posted on October 13, 2017 by idahalasz - Leave a comment

Radish News: Agent 3 … a Spy Novel? Nope, it’s a new ChoiceView solution!

Check out @RadishSystems news on @ChoiceView browser agent, new VP of Global Sales, and @VoIP_Info article

Posted on September 22, 2017 by Theresa Szczurek - Leave a comment

VoIP-info reports: How Radish Improves Contact Center Customer Experience

Radish Systems is contributing to the Contact Center Customer Experience. Hear Dr. Richard A. Davis, Radish CTO, explain how in VoIP-info.

Posted on August 28, 2017 by Theresa Szczurek - Leave a comment

ChoiceView Agent 3 Provides Browser-Based Live Visual Sharing

Radish Systems, a leader in mobility solutions for visual customer service, expanded its patented, multichannel ‘voice with visuals’ platform to include ChoiceView Agent 3. Now …

Posted on June 27, 2017 by Theresa Szczurek - Leave a comment

USE CASE: ChoiceView Visual IVR Handles Utility Service Changes

#USECASE: @RadishSystems ChoiceView Visual #IVR Handles #Utility Service Changes CHALLENGE: Nationally, utility companies spend millions of dollars answering phone calls with live representatives because customers …

Posted on June 6, 2017 by Theresa Szczurek - Leave a comment