Category Archives: mobile visuals with voice

ChoiceView Agent 3 Provides Browser-Based Live Visual Sharing

Radish Systems, a leader in mobility solutions for visual customer service, expanded its patented, multichannel ‘voice with visuals’ platform to include ChoiceView Agent 3. Now …

NEWSLETTER: Automated Visual Tech Support and Password Reset

Password Reset with ChoiceView Visual IVR Password reset is the most common task for tech support representatives. Sometimes customers can handle password reset at a …

NEWSLETTER: New Visual ‘Tech Help’ Use Case and Health Partnership

Learn how Biomeds can improve up time for critical healthcare equipment using ChoiceView ‘voice with visuals’ and/or Visual Chat in this newsletter.  Also, Montuno and …

Do you know what your IVR is doing?

Morphed to Mobile. You know it’s important to update your automated voice system (IVR or Interactive Voice Response) messages, but you may not know that IVR technology …

How to Improve E-commerce?

E-retailers are booming.  More and more buyers are going online.  Yet there are opportunities to improve the customer experience while increasing the shopping cart size …