I like my Amazon Echo Show. I have it in the kitchen. I talk to it and it magically shows me visual information in …
Radish Systems introduces the new release of ChoiceView for Amazon Connect, which brings visual omnichannel capabilities to Amazon contact centers. ChoiceView is used by businesses …
February 11th is National 211 Day. This day is set aside to celebrate 211 call center teams and their work connecting their communities to thousands …
Password Reset with ChoiceView Visual IVR
Password reset is the most common task for tech support representatives. Sometimes customers can handle password reset at a website, but often they call. Now those calls can be handled by a ChoiceView Visual IVR. It’s a way to deflect calls from support representatives and provide faster customer service. Learn more about this use case in the full newsletter
