Radish Blog

Foothills United Way Deploys ChoiceView Visual IVR

Radish Systems and Boulder Phone collaborated to offer Foothills United Way callers a Visual Directory powered by ChoiceView Visual IVR (Interactive Voice Response system). Smartphone users can quickly see and save information, then automatically transfer to a website or dial a number. The benefits of visual customer self-service include efficiency, more call containment in the IVR, shorter calls, better customer experience, and improved understanding. Learn more in this media release

Theresa Szczurek

Theresa Szczurek oversees all business operations. As co-founder, Chief Operating Officer, and Chief Planning Officer of RCS, Szczurek was key in transforming the start-up into a thriving firm that sold for over $40 million.

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