Radish Systems is pleased to announce that E*Pro Technologies, an international IT solutions provider based in New Jersey, is adding ChoiceView to its repertoire of high-performance enterprise solutions. ChoiceView allows mobile device users to instantly SEE and HEAR information delivered during a call using any phone, over any network with a ChoiceView-equipped business, thereby transforming hated interactive voice response (IVR) systems into visual IVRs, reducing online transaction abandonment rates, and improving the technical / customer / sales support experience.
“ChoiceView is a unique service offering which will add a lot of business value to customers and their representatives in the field. The solution also offers opportunities for seamless communication with the end clients which helps increase the level of satisfaction, thereby helping customer retention. We also believe that the business and technical capabilities of both our organizations positions us to penetrate new and innovative markets,” says Aras Pillai, Vice President Client Services of E*Pro Technologies LLC.
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