We’re pleased to announce that the ChoiceView technology platform from Radish Systems just won the prestigious Innovation Showcase award of the Enterprise Connect 2011 show.
ChoiceView promises to change forever the way we interact using smart mobile devices. It’s a Communications as a Service (CaaS) platform that offers a new approach for sharing data during phone calls. For example, when you call an Interactive Voice Response system using ChoiceView you’ll receive a visual menu and can tap your selection. No more “Please listen closely as our menu options have changed.” If you need personal help, you’ll transfer
to a live agent who can share appropriate documents and visuals during the call. As a result, ChoiceView reduces call handling time and operating costs, improves user and agent satisfaction, and generates higher revenues per call.
Details are in the press release below and at