All Articles by Dr. Richard A. Davis
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Radish Offers Free ChoiceView Lite for Amazon Connect
October 17th, 2023
Radish Systems introduces the new release of ChoiceView for Amazon Connect, which brings visual omnichannel capabilities to Amazon contact centers. ChoiceView is used by businesses …
National 211 Day
February 17th, 2023
February 11th is National 211 Day. This day is set aside to celebrate 211 call center teams and their work connecting their communities to thousands …
Why Tech Support Needs ChoiceView
February 1st, 2023
A guest article by Dr. Theresa Szczurek, former CIO / Executive Director of the Governor’s Office of Information Technology for the State of …
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