Tag Archives: ChoiceView

Radish Helps Foothills United Way Help Those in Need

Radish is happy to improve Foothills United Way communications through our ChoiceView Visual IVR. After hours and whenever they can not answer the phone live, …

Posted on December 14, 2018 by Theresa Szczurek - Leave a comment

United Way Improves 2-1-1 Calls with ChoiceView

High United Way’s 2-1-1 Help Center deployed ChoiceView Visual IVR (Interactive Voice Response). People searching for emergency shelter can quickly see and hear shelter locations. …

Posted on October 12, 2018 by Theresa Szczurek - Leave a comment

Foothills United Way Deploys ChoiceView Visual IVR

Radish Systems and Boulder Phone collaborated to offer Foothills United Way callers a Visual Directory powered by ChoiceView Visual IVR (Interactive Voice Response system). Smartphone …

Posted on July 31, 2018 by Theresa Szczurek - Leave a comment

Disappearing Staff? Try Visual IVR to Ease Pain so Customers Re-Appear.

Have you noticed that there are fewer people to answer your calls to organizations? With high employment rates and people leaving for higher paying jobs, …

Posted on July 11, 2018 by idahalasz - Leave a comment

Do You Make Critical IVR Mistakes?

Radish’s partner, IVR Technology Group, asks “Are You Making These Mistakes In Your IVR System?” And, an additional mistake is NOT adding ‘voice with visuals’ …

Posted on April 29, 2018 by idahalasz - Leave a comment