Tag Archives: Mobile Customer Support

Don’t Scare Customers! Do they avoid calling your IVR?

Scary to think customers don’t call because the IVR is so annoying. How many customers avoid calling to refill medications, fix a technical issue, order …

Info Tech Key to Transform Healthcare

Colorado healthcare leaders believe that legislative support is needed to improve information technology. Emerging telehealth technologies will improve healthcare quality, lower costs, and increase productivity. …

USE CASE: ChoiceView Visual IVR Handles Utility Service Changes

#USECASE: @RadishSystems ChoiceView Visual #IVR Handles #Utility Service Changes CHALLENGE: Nationally, utility companies spend millions of dollars answering phone calls with live representatives because customers …

Radish Announces ChoiceView WebRTC

ChoiceView WebRTC is the latest addition to Radish’s patented ChoiceView(R) multichannel ‘voice with visuals’ platform.  Now with ChoiceView WebRTC, users can make the call from …

NW CO Visiting Nurses and Clinica Tepeyac to Pilot ChoiceView

@RadishSystems 2 deploy @ChoiceView #healthcare pilots w/ @ClinicaTepeyac & NW CO Visiting Nurses. Thanks #COdigitalhealth by @PrimeHealthCO #ivr #cctr #csat See Healthcare Pilots media release