Tag Archives: contact center

Kick Up Virtual Healthcare!

See how a virtual nurse uses @ChoiceView ‘voice with visuals’ in the March 2018 #Newsletter from @RadishSystems.   An ordinary phone call, using natural language #NLP and a …

Next-Gen at Enterprise Connect

  When you update on next-gen communications at Enterprise Connect this year, also plan to meet with Radish Systems’ CEO and CTO, respectively Theresa Szczurek …

Don’t Scare Customers! Do they avoid calling your IVR?

Scary to think customers don’t call because the IVR is so annoying. How many customers avoid calling to refill medications, fix a technical issue, order …

Radish Announces ChoiceView WebRTC

ChoiceView WebRTC is the latest addition to Radish’s patented ChoiceView(R) multichannel ‘voice with visuals’ platform.  Now with ChoiceView WebRTC, users can make the call from …

NW CO Visiting Nurses and Clinica Tepeyac to Pilot ChoiceView

@RadishSystems 2 deploy @ChoiceView #healthcare pilots w/ @ClinicaTepeyac & NW CO Visiting Nurses. Thanks #COdigitalhealth by @PrimeHealthCO #ivr #cctr #csat See Healthcare Pilots media release