CUSTOMER Magazine Honors ChoiceView Visual IVR for Exceptional Innovation
Radish Systems, the leader in customer service voice and data mobility solutions, announced today that TMC, a global, integrated media company, has named ChoiceView Visual IVR as CUSTOMER 2014 Product of the Year Award winner. ChoiceView Visual IVRs ease the pain of customers interacting with frustrating automated phone systems (aka Interactive Voice Response systems or IVRs) and speed callers to resolution by sharing easy to understand visual content, like navigation menus and photos, during the call.