Newsletter November 2014

Happy Thanksgiving!

There are some exciting things happening at Radish Systems.

At the heart of Thanksgiving is the spirit of gratitude, which makes this a perfect opportunity to let you know how grateful Radish is for our relationship with you. We look forward to seeing it sprout and grow!

Let's Meet at APEX 2014 Conference

Radish's Sales and Business Development team will be on-site on Thursday, November 20th in Denver at the APEX 2014 Conference. Contact Radish (, 720.440.7560) to book a meeting and learn about the ChoiceView TRUE Visual IVR and ChoiceView 'voice with visuals' Live Assistance products.

Dreher Joins Leadership Team

Radish is pleased that Mark Dreher, seasoned entrepreneur, company builder and venture capitalist, has joined Radish as a leader of its sales and business development effort. Dreher was a co-founder of CommNet Cellular, which he helped grow and sell for $1.3B to Verizon Wireless. Next, as area president of Nextel, he grew the business from start-up to more than $200 million in annual revenue. He served as Managing Principal of the iVention Group, a venture capital fund focused on early stage technology investing. Most recently he was CEO of Knowledge Factor, a Software-as-a-Service firm that grew from start-up to $4 million in sales under his tenure. See more at Radish Leadership.

Using ChoiceView for Customer Support Information Exchange

Here's a real-world example of the need for ChoiceView. CURRENT SITUATION: I called a consumer electronics company from my smartphone to get access to some support information. An interactive voice response (IVR) system answered and said, "Thank you for calling. Have a pen and paper ready." It spoke seven menu options to me, and I pressed 2. It then spoke nine more menu options, and I pressed 7. Finally it spoke back the lengthy, complex information I needed while I tried to scribble it down. BETTER SOLUTION: Use ChoiceView Visual IVR capabilities to instantly send a written document to my smartphone while speaking supporting information. Then I could save this in ChoiceView history. RESULT: Fast, efficient, accurate information transfer and happier customers.


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In the News

See a full list of media coverage at Radish In the News and sign up for our blog.

What's Radish? What's ChoiceView?

ChoiceView, from Radish Systems, is a patented mobile enterprise solution allowing businesses to talk and instantly share visuals via smartphones or browsers. It eases the pain of frustrating automated phone systems and live assistance. Businesses are struggling to provide mobile customer support that increases user satisfaction while efficiently completing transactions. ChoiceView allows agents and PC users at businesses to seamlessly share visual content while talking or chatting with customers on mobile devices or computers. ChoiceView transforms existing and new Interactive Voice Response (IVR) systems into efficient, true Visual IVRs. It's an over-the-top solution that's compatible with the existing infrastructure. The result is more completed revenue-producing business transactions. Businesses increase revenues, reduce costs, and improve caller satisfaction through faster/better transactions. See the demo video at and learn more at

Stay Tuned

More new applications of ChoiceView are coming your way!

Happy Holidays!
Theresa Szczurek, CEO, and the Radish Team

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Radish Systems | | Corporate: 720.440.7560