News and Notes November 2017  

Hello from the Radish Team!

Happy Autumn! Hope you're having a fun season with treats, not tricks! Our treat for you and your callers is ChoiceView — a cloud-based, over-the-top solution to enable visual communications with your customers!

ChoiceView in Action

In healthcare scenarios a phone call is often required. Below is a typical use case for a patient calling a healthcare provider and receiving a visual menu from a ChoiceView automated system. The patient stays on the call, fills out a brief form, and then transfers to a nurse who sends visual suggestions while continuing the phone conversation. (Click image to see an enlarged view.)


Take the Biz Communications Quiz

Discover how well your company communicates with your customers. Are phone calls a frustration rather than a help to your callers and contact center personnel? Take the Quiz and contact Radish today. We provide a complimentary assessment to improve your customer operations.

Partner News

Radish, an Oracle Silver Partner, participated in Oracle Open World 2017 along with thousands of people from the most prominent firms around the globe. Note to businesses: Please ask Radish or your Oracle sales rep how to enhance the Oracle Service Cloud with ChoiceView automated assistance and live assistance capabilities.

New Radish Advisor — Tim Carlin
We welcome Tim Carlin to our Advisory Board! Tim is a successful serial entrepreneur. As Co-Founder and CEO of Boulder Automation, he leads the design and development of a home automation product that will save home insurance companies and consumers millions per year in unnecessary damage and claims. Earlier, Tim co-founded Amplitude Software, a resource scheduling firm that sold for over $200M. It was one of the first companies to commercialize web-based applications at the start of web revolution. Learn more.
Photo of the Day

Radish CEO Theresa Szczurek recently gave multiple talks at the Rocky Mountain Audio Visual Expo on achieving technological change in organizations and exploiting multi-modal communications in business contact centers.

Click photo for more details.

Upcoming Events

CO Impact Days 2017. Learn. Connect. Invest. November 15-17, 2017 in Denver. See you at the event along with the top Social Ventures in Colorado!

re:Invent. The Amazon Web Services Conference in Las Vegas. November 28-30, 2017. Book a meeting with Radish and learn how ChoiceView adds visual customer interaction to Amazon Connect contact flows.

Keep Connected with Radish


Contact Radish for a complimentary assessment to improve your customer operations!

Theresa Szczurek, CEO, and the Radish Team

Radish Systems | | Corporate: +1 720.440.7560