ChoiceView Wins Fast Pitch At MobileCON 2013

We WON! Competitively selected from hundreds of mobile firms, 18 hot start-ups had three minutes each to pitch their enterprise solution to a judging panel representing wireless innovation and investors including Verizon, AT&T Foundry, Intel Capital, Qualcomm Ventures, Hummer Winblad Venture Partners, and T-Mobile, as well as an audience of 300 industry participants. Here's what is being said:

• Heather Blanchard, Director, Wireless Internet Development at CTIA - The Wireless Association, which hosted the event, said "Congratulations Radish Systems on your win at MobileCON. I loved your energy!"

• "Our global carriers are always on the lookout for innovative enterprise solutions like ChoiceView from Radish Systems which wraps mobility, customer service, advertising, and enterprise support all together in a neatly packaged service," said Liz Kerton, President of the Telecom Council of Silicon Valley, which sponsored Radish into the Fast Pitch.

• Telecom industry veteran and audience member, Linda Stern stated, "Awesome presentation. Radish Systems has such an awesome solution, one I could be a passionate evangelist for, as it's truly a game-changer."

TrueVisualIVR.com Educational Website Deployed — Spread the Word

Have you visited TrueVisualIVR.com, our new additional website that educates and reduces market confusion about Visual IVRs? ChoiceView's true Visual Interactive Voice Response (IVR) solution eases the pain of frustrating automated phone systems. We need your help to spread the word as we work to build awareness, drive traffic, and find businesses that need ChoiceView to transform their traditional voice-only business communications to "Voice with Visuals."

Using ChoiceView for Field Tech Support — See How in New Demo Video

Your Internet is not working, you're speaking with your provider, and neither of you is sure what the other is talking about. ChoiceView lets you show photos of your modem setup while talking, so the technician can provide "Voice with Visuals" support specific to your inquiry.

• "See What We're Talking About"™ at vimeo.com/choiceview/techsupportdemo.

• Learn more and see the video at choiceview.com/solutions/technical-support.

Using ChoiceView for Health Care — See the HIPAA-Complaint Solution

ChoiceView is now enhanced to provide fully encrypted, secure, HIPAA-complaint business communications for mobile customer support and sales in many industry segments including Health Care. You've called a health care provider or insurance company and you have quickly navigated a ChoiceView Visual IVR to transfer to a live representative. Now you can see how ChoiceView improves your experience with "Voice with Visuals" live assistance. Medical support contact center agents are saying: "Everyone wants everything NOW. ChoiceView is helpful in providing information quickly." "ChoiceView makes my job easier and it makes the customer happier."

• "See What We're Talking About"™ at vimeo.com/choiceview/healthcaredemo.

• Learn more and see the video at choiceview.com/solutions/healthcare-solutions.

ChoiceView Now Available On Avaya

ChoiceView is now available and running on the Avaya Portal platform, including the Voice Portal and Aura® Experience Portal. The ChoiceView REST API for Visual IVRs is the first-ever solution to transform traditional IVRs from many vendors, now including Avaya, into True Visual IVRs™ that work with ANY network, ANY phone, and most smartphones and tablets. For more info, visit choiceView.com/for-developers. Here's what others are saying:

• "Radish Systems' ChoiceView Visual IVR is a true 'voice with visuals' mobile communications, over-the-top enhancement," said Michael Lamb, NACR Director - Contact Center Solutions. "As one of Avaya's largest global channel partners, NACR is excited to see the ChoiceView Visual IVR implementation on the Avaya Aura Experience and Voice Portal, because it will help businesses and their callers move to faster, less expensive self-service with an enhanced user experience."

• "INI was happy to assist Radish Systems in their integration with the Avaya Experience Portal. We believe their ChoiceView Visual IVR technology will provide additional benefits to the self-service market," said Chuck Van Meter, President, Interactive Northwest, Inc. (INI).

In the News

• Mobile gets hotter and hotter. 64% of US mobile phone owners own a smartphone. 57% of US residents go online using a mobile phone. Learn more in the Internet Retailer article.

• Mobile Customer Service Solution. A lead analyst for Forrester, a major research firm, mentioned Radish in this article about contact centers that service mobile users.

• Self-Service Can't Deliver by Itself. A recent Speech Technology Magazine article mentions Radish's solution.

• See more media releases and news at radishsystems.com/media-center.

Five Lessons from the 100-Year Flood

We are grateful that Radish and our team survived without major problems. Many in our community were not as fortunate. The 100-year flood brought some lessons and profound questions.

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