Newsletter September 2015

Hello Everyone

If this is your first Radish newsletter, welcome to this occasional (usually quarterly) update on 'Voice with Visuals' communications. ChoiceView helps organizations save time, improve customer experience, and increase profits.

Announcing ChoiceView Visual Directory™

Radish is pleased to announce the newest addition to our ChoiceView product suite. ChoiceView Visual Directory provides a new, multimedia dimension for businesses to interact with customers in a way that's totally compatible with their existing communications infrastructure as well as the phones and mobile devices used by their customers and employees.

Now 24/7, a caller can see and hear a company's listing of employees and departments through a ChoiceView True Visual IVR. And then with a tap, the caller can locate the party at the appropriate phone — either landline or mobile device. Once answered, a 'Voice with Visuals' ChoiceView live collaboration session continues. Using the power of ChoiceView, callers no longer suffer while listening to a long list of options or while getting transferred many times before finding the proper destination. To use the ChoiceView Visual Directory, just call +1 720.440.7560 or go to from your mobile device and select Try ChoiceView Now. Radish works with companies that want to improve the customer experience, save time and money, and increase profits. Learn more.

Visual IVR Panel at SpeechTEK 2015 Features Radish Systems

The time is right to transform voice-only IVRs into true Visual IVRs. That's why there was an entire track of speakers at SpeechTEK 2015 on this topic. Radish participated with a panel of experts discussing "Trends and Lessons Learned in Visual IVR."

Essentials for Successful 'Voice with Visuals' Implementation

Have you ever tried to implement some new technology or solution, but found it's not easy to get user satisfaction while building usage? You're not alone. Most technology introductions fail.

Radish presented at SpeechTEK 2015 the "Essentials for Successful Implementation of Visual IVRs and Visual Live Assistance." The Radish team has implemented 'Voice with Visuals' enterprise systems since the 1990's with our previous company Radish 1.0 and we actually coined the term "Visual IVR." These Essentials are based on interviews with hundreds of organizations, primary research published in Dr. Szczurek's books — Champions of Technological Change and Pursuit of Passionate Purpose — as well as many successful implementations. The most important essential is having and nurturing a strong buying organization champion (also known as change agent, advocate, passionate pursuer, or sponsor). Want to learn more? Just email ( or call (+1 720.440.7560) us.

Upcoming Calendar

September 25th — Come to Radish's 6th Birthday Party. Join the celebration at 4:30 PM at Boulder Beer. RSVP to

September 30th — Radish is a finalist in the Prime Health of Colorado shark tank challenge. At the Denver Art Museum, 6:30 - 9:30 PM. Learn more and register.

October 6th — BizWest presents the Innovation Quotient Awards. 5:30 PM at the Boulder Theater. Radish won a 2011 IQ award for best Business Product and Service for ChoiceView. Radish's CEO is now a judge. Join in the fun and register.

More In the News

See a full list of media coverage at Radish In the News and sign up for our blog.

InnovatioNewsRadish Systems' ChoiceView officiates at marriage of data, voice.

TelecomResellerRadish Systems provides many WebRTC features on current hardware.

Summer 2015 has flown by! Have you tried a zesty radish lately?
Theresa Szczurek, CEO, and the Radish Team

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Radish Systems | | Corporate: 720.440.7560