News and Notes April 2016

Hello Everyone

Visual IVR Webinar — May 11th | 2:00 PM ET

Register now for this complimentary webinar on True Visual IVR, moderated by Don Witt, blogger of Telecom Reseller, and featuring speakers from IVR Technology Group and Radish Systems. This free webinar shows how a true visual Interactive Voice Response (IVR) system allows callers to securely hear, see, and even save information. While examples in this webinar focus on Healthcare, true Visual IVR powered by ChoiceView provides value across industries and applications. See a sneak preview.

Welcome to Our New Partner: IVR Technology Group!

Radish Systems and IVR Technology Group, a leading provider in interactive voice response solutions, are partnering to add visuals to phone calls in the healthcare remote patient engagement space and beyond.

This partnership allows organizations using ChoiceView® to protect and transmit multimodal 'voice with visuals' information about complex and confidential health issues on an automated IVR call. See an example Use Case below. See the media release.

Use Case: Patient Health Assessment

(Click image to see an enlarged view. See the video.)



  • Sue calls her health provider to get help with her knee pain.
  • She sees and hears automated options via the ChoiceView True Visual IVR and selects Health Assessment.
  • IVR sends Health Survey form and provides audio instructions.
  • Sue easily fills in the form with numeric, alphanumeric, and multi-choice inputs and submits it.
  • IVR transfers the call to a Nurse.
  • Nurse sends Patient Authorization form for Sue to approve receipt of visual information.
  • Sue approves the form.
  • Nurse sends a list of common medications and exercises while explaining.
  • Sue saves the information for later reference and says,"Wow, now I see what you are talking about!"™


  • ChoiceView 'voice with visuals' delivers improved health, improved care, and lower costs.

Community Service


One of Radish's core values is community service.

Radish and friends cook and serve dinner for 160 people on a recent night at the Boulder Homeless Shelter.

Have you tried a tasty radish lately? Spring is here and the radishes are growing!

Theresa Szczurek, CEO, and the Radish Team

P.S. Radish seeks strategic relationships. ChoiceView is available for license to turn your voice-only telecom platforms into 'voice with visuals' next generation systems. Contact Radish to learn how.

Radish Systems | | Corporate: +1 720.440.7560