Category Archives: voice with visuals

“Impactful” CO Social Impact Marketplace

Radish featured it’s “voice with visuals” ChoiceView IVR capability for Healthcare, Fitness and Food. The annual pre-Thanksgiving event in Denver showcased social impact organizations for …

Radish Chosen for CO Impact Days 2017

Radish Systems was chosen for the CO Impact Days Marketplace to meet investors/attendees for social good. Selected competitively by 138 judges, the 100 ventures will …

Don’t Scare Customers! Do they avoid calling your IVR?

Scary to think customers don’t call because the IVR is so annoying. How many customers avoid calling to refill medications, fix a technical issue, order …

Boo! Does Your IVR Scare Customers?

Do your metrics show too many hang-ups when callers hear your automated greeting? Companies seek remedies to increase completed calls and better customer experiences when …

ChoiceView Agent 3 Provides Browser-Based Live Visual Sharing

Radish Systems, a leader in mobility solutions for visual customer service, expanded its patented, multichannel ‘voice with visuals’ platform to include ChoiceView Agent 3. Now …