Category Archives: IVVR

Boo! Does Your IVR Scare Customers?

Do your metrics show too many hang-ups when callers hear your automated greeting? Companies seek remedies to increase completed calls and better customer experiences when …

Posted on October 13, 2017 by idahalasz - Leave a comment

NEWSLETTER: Automated Visual Tech Support and Password Reset

Password Reset with ChoiceView Visual IVR Password reset is the most common task for tech support representatives. Sometimes customers can handle password reset at a …

Posted on November 30, 2016 by Theresa Szczurek - Leave a comment

Do you know what your IVR is doing?

Morphed to Mobile. You know it’s important to update your automated voice system (IVR or Interactive Voice Response) messages, but you may not know that IVR technology …

Posted on September 8, 2016 by idahalasz - Leave a comment

Use Case: Increase Self-Service with Visual Communications

Learn how a caller who reaches a ChoiceView Visual IVR or Virtual Assistant can self-service.  See the latest newsletter.

Posted on August 2, 2016 by Theresa Szczurek - Leave a comment

5/11 WEBINAR: How True Visual IVR Cuts Costs

Register now for this complimentary webinar on True Visual IVR, moderated by Don Witt, blogger of Telecom Reseller with IVR Technology Group and Radish Systems.  …

Posted on April 28, 2016 by Theresa Szczurek - Leave a comment