Category Archives: improve mobile customer experience

NEWS: Montuno and Radish Partner to Offer Medication Adherence & Coaching Solution

Medication adherence is one of the top healthcare concerns. Radish Systems and Montuno Software are partnering to address this concern by providing a new health …

NEWSLETTER: ChoiceView Visual Chat and WebRTC

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USE CASE: ChoiceView Chat for Health Coaching

Hospitals and other healthcare providers are finding that some patient groups prefer interacting via ChoiceView Chat rather than a phone call. The patient receives an …

Do you know what your IVR is doing?

Morphed to Mobile. You know it’s important to update your automated voice system (IVR or Interactive Voice Response) messages, but you may not know that IVR technology …

How to Improve E-commerce?

E-retailers are booming.  More and more buyers are going online.  Yet there are opportunities to improve the customer experience while increasing the shopping cart size …