Category Archives: ‘Ease the Pain’

What is the Impact of a Good Voice?

Companies strive to make their IVRs and Virtual Assistants even better in order to stimulate customer engagement and satisfaction.  Every element of the system makes …

Posted on April 17, 2016 by Theresa Szczurek - Leave a comment

Use Case: Telehealth is easy with ChoiceView

Check out  telehealth use case with ChoiceView in the Radish Systems newsletter. The results are improved patient care, improved population health, and reduced costs — …

Posted on March 1, 2016 by Theresa Szczurek - Leave a comment

Join 3/31 Webinar: Transform Your IVR into a True Visual IVR

Join Radish Systems and other industry leaders  on Tuesday, March 31st at 2:00 PM EDT.  Learn more and register now!

Posted on March 30, 2015 by Theresa Szczurek - Leave a comment

ChoiceView Web App Available for Visually Communicating with Organizations

Radish announces ChoiceView Web App for visually interacting with organizations via an Internet browser. Like the ChoiceView Mobile App which allows simultaneous voice and visuals …

Posted on January 28, 2015 by Theresa Szczurek - Leave a comment

Study finds Overwhelming Dissatisfaction with IVR. Solutions exist.

A study on customer perceptions of Interactive Voice Response (IVR) systems found that 83% of customers feel these self-service systems provide little benefit to the …

Posted on July 15, 2014 by Theresa Szczurek - Leave a comment