Category Archives: customer engagement

NEWSLETTER: ChoiceView Visual Chat and WebRTC

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Meet Radish at Oracle OpenWorld

Theresa Szczurek, Radish CEO, will be on site at @OracleOpenWorld.  Let’s meet to explore how ChoiceView ‘voice with visuals’ can improve your automated and live …

Do you know what your IVR is doing?

Morphed to Mobile. You know it’s important to update your automated voice system (IVR or Interactive Voice Response) messages, but you may not know that IVR technology …