Author Profile

Theresa Szczurek

Theresa Szczurek oversees all business operations. As co-founder, Chief Operating Officer, and Chief Planning Officer of RCS, Szczurek was key in transforming the start-up into a thriving firm that sold for over $40 million.

All Articles by Theresa Szczurek

Girl Scout of Colorado Volunteer Spotlight — Radish CEO Theresa Szczurek

Girl Scouts of Colorado is celebrating extraordinary volunteers throughout the state. Lifetime Girl Scout Theresa Szczurek of Boulder recently received the Volunteer Service Award from …

Medical Case Studies — Insights from SpeechTEk 2017

During the SpeechTEK 2017 session, Medical Case Studies: Improving Healthcare Outcomes with Digital Platforms & Live Visual Assistance, speakers Jo Roman (ClĂ­nica Tepeyac), Theresa Szczurek …

Widen’s Story: Improve Customer Service with Human Contact

Companies strive to keep customers happy. Why? Because happy customers buy more and this leads to higher revenues. Yet a firm also needs to manage …

Radish CEO Wins Girl Scout Volunteer Service Award

Theresa Szczurek, CEO of Radish Systems and lifetime Girl Scout, received the Volunteer Service Award from Girl Scouts of Colorado for decades of service. Dr. …

USE CASE: ChoiceView Visual IVR Handles Utility Service Changes

#USECASE: @RadishSystems ChoiceView Visual #IVR Handles #Utility Service Changes CHALLENGE: Nationally, utility companies spend millions of dollars answering phone calls with live representatives because customers …