Tony Shrader has over 25 years of experience in the Call Center industry. He has worked for industry leaders like Cisco Systems, consulted for Fortune 500 companies like AT&T, Fidelity Investments, United Airlines, JP Morgan and has ran and supported call center operations for Chrysler and MoneyGram International. Tony knows both sides of this industry and has a passion for creating stellar customer service organizations. His experience, commitment, and technical knowledge will make your Radish implementation unique from any other technology implementation.
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Improving Conversational Voice and AI Systems
January 8th, 2024
I like my Amazon Echo Show. I have it in the kitchen. I talk to it and it magically shows me visual information in …
Radish Offers Free ChoiceView Lite for Amazon Connect
October 17th, 2023
Radish Systems introduces the new release of ChoiceView for Amazon Connect, which brings visual omnichannel capabilities to Amazon contact centers. ChoiceView is used by businesses …
National 211 Day
February 17th, 2023
February 11th is National 211 Day. This day is set aside to celebrate 211 call center teams and their work connecting their communities to thousands …
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